1 reviews | Active since May 2017

05 May 2017, 22:28

Poor service and no feedback

<p>I have been in an accident and the party that I had an accident with forward me the quotes for repair of hia vehicle.</p> <p>I send 3 mails regarding this to get a quote or response an I got was a correspondent will contact me.</p> <p> </p> <p>This was done three days ago and still no response or quote and anything.</p> <p>Easy to take my money but poor to respond ro my query.</p> <p> </p> <p>I would like to finalise a quote by Tuesday next week. </p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply08 May 2017, 16:39
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

We have escalated your concerns with the claims management team to promptly assist with the claim.

Regards,

Sakhe

Discovery Insure