1 reviews | Active since Jun 2010
Poor service and negligent support agents
Support for DQ track is really poor. I've been struggling with my tracker since November, but I just keep getting stock answers. On top of that, the latest agent sent a response to my support ticket to someone completely different, leaking my information, including my phone number, email address, names and the fact that I am a discovery insure member to a third party. The grace period for POPI expires in less than 60 days and you are not compliant!
Thank you for raising your concerns with us.
We are currently investigating your complaint and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Thank you for raising your concerns with us.
We are currently investigating your complaint and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
