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georgedaka G

1 reviews | Active since Jun 2016

04 Mar 2021, 13:51

Poor service and feedback.

Reference *** AphaneM took time to load my claim that I reported on the 27th.

On the 1st I had to call in to give her all documents and proof of break in.

On the 2nd I called Mzwakhe eventually loaded my claim.

On the 3rd I gave them a break to see what will happen.

Today I am.calling and Iam told they can not get hold an assessor called Vincent Manaka.

I have my medical aid with you. My Retirement annuity with you. My investments with you. How am I going to RIP knowing that you do not take claims seriously.

Meaning my family will not get their benefits on time if I die with my investments with you.

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Replies (2)
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georgedaka G's update04 Mar 2021, 14:34
Reviewer Update
Than you for your prompt response. If no action by close of business today, I am moving my business. It is not safe to be played when still alive, clearly shows that when I die, my family will not get why is due to them
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georgedaka G's update04 Mar 2021, 15:15
Reviewer Update
He said 5 minutes at 1450. Now it is 1515 and no email as yet..He told my broker that.