TC
Thembelihle C
1 reviews | Active since May 2019
02 May 2019, 20:02
Poor service and false advice given
Poor electronic platforms. Discovery advised me to take Vitality Drive, even though I did not want to they said I could save money. But now, they can't seem to be bothered to activate my electronic profile. I'm order to maximise on this product, you need to do the online assessments BUT despite numerous emails, calls etc. My problem has not been resolved and I still cannot access my electronic profile. Poor poor service. Don't waste money
Helpful (0)
Replies (3)0
Replies (3)Discovery Insure's replyOfficial
03 May 2019, 12:35Good day Thembelihle
Thank you for raising your concerns.
We are attending to the matter with haste.
Further updates will be communicated to you directly.
We apologize for any inconvenience caused.
Regards
Discovery Insure
Thank you for raising your concerns.
We are attending to the matter with haste.
Further updates will be communicated to you directly.
We apologize for any inconvenience caused.
Regards
Discovery Insure
Discovery Insure's reply03 May 2019, 12:35
Official
Good day Thembelihle
Thank you for raising your concerns.
We are attending to the matter with haste.
Further updates will be communicated to you directly.
We apologize for any inconvenience caused.
Regards
Discovery Insure
Thank you for raising your concerns.
We are attending to the matter with haste.
Further updates will be communicated to you directly.
We apologize for any inconvenience caused.
Regards
Discovery Insure
TC
Thembelihle C's updateReviewer Update
10 May 2019, 10:25Finally resolved after many attempts. Thank you Discovery Insure.
TC
Thembelihle C's update10 May 2019, 10:25
Reviewer Update
Finally resolved after many attempts. Thank you Discovery Insure.
Discovery Insure's replyOfficial
10 May 2019, 10:49Thank you for allowing us the opportunity to correct the matter. Keeping you satisfied is important to us....
Discovery Insure's reply10 May 2019, 10:49
Official
Thank you for allowing us the opportunity to correct the matter. Keeping you satisfied is important to us....
