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Phumelela M
1 reviews | Active since Mar 2016
15 Mar 2016, 20:34
poor service and debits still continue
I took a car for repairs after it was maliciously damaged, the car came back in worse condition.<br> We took it back to the credible panelbeaters assigned by discovery Insure, the car was taken back to VW, came back with an additional 80k of repairs. <br> We had been without a car for 3 months over the festive season disrupting all our plans. <br> After we complained we where given a courtesy car not even for 30 days. <br> Now the car isn't in our possession but debits continue. <br> A discovery agent contacted me but till now nothing has been concluded. <br> Please help
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Discovery Insure's replyOfficial
16 Mar 2016, 10:43Hello Karabelomonoang,
Thank you for bringing this to our attention.
We understand that a decision is pending the outcome of the claim, we have now escalated this matter to the head of our claims team.
We will make sure you are contacted during the course of the day.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this to our attention.
We understand that a decision is pending the outcome of the claim, we have now escalated this matter to the head of our claims team.
We will make sure you are contacted during the course of the day.
Regards,
Sakhe
Discovery Insure
Discovery Insure's reply16 Mar 2016, 10:43
Official
Hello Karabelomonoang,
Thank you for bringing this to our attention.
We understand that a decision is pending the outcome of the claim, we have now escalated this matter to the head of our claims team.
We will make sure you are contacted during the course of the day.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this to our attention.
We understand that a decision is pending the outcome of the claim, we have now escalated this matter to the head of our claims team.
We will make sure you are contacted during the course of the day.
Regards,
Sakhe
Discovery Insure