Poor Service and Claim Handling

<p>February 2016 I had an accident where a drunk driver that did not have a license and his vehicle was not road worthy for 3 years already drove into the back of my car. At first I thought discovery did a great job with the claim but then they penalised me twice for this accident. In April 2016 my premium went up with R250 because of the accident and in July 2016 with my anniversary the said it is going up again with R350 because of the accident. I accepted this because it was a big claim. In August 2016 they phoned me and said that unfortunately the other driver died and they will not pursue the rest of the case. I accepted it again because what can I do the man was dead. In May 2017 they sent me a letter because my anniversary was coming up. Again they increased my car insurance with R200. In total they wanted me to pay 16% more for my 1 car, home and home content and my jewellery. I phoned them and asked if they can explain why there is a 16% increase on my premiums and the reason was because of the claim I had in 2016. In total for a bit over 1 year the increased my premium with over a R1000 rand because of 1 claim. As if that was not enough I desired to end my policy and move to a different insurer. They want me to pay R1180 for a DQ tracker that was removed over 3 years ago from a car I sold. According to them I still have this QD tracking system and it was never removed even though I have the email they sent with the appointment to remove the DQ tracker.</p>