Poor service and an unnecessarily rigid system

Discovery and DQ track were requested to install a tracking system on my car. After having confirmed the appointment they not only failed to attend at the agreed time but also neglected to notify me of the cancellation. In addition, when an attempt was made to change the address (to within 8 km of the initially agreed location), I was told that the system would not allow for that. This is completely nonsensical and only aggravates customers. <div><br></div><div>(Supplier name changed from Discovery Health to Discovery Insure by hellopeter.com)</div>