Poor service

What a pathetic service .. a company which doesn’t take ownership at all .. I made claim , they said I must send pictures of the damages so I sent them all . They assessed and approved my claim only to find out they did not include everything now I’m stuck with their partner workshop to fix my car , I have spoken with Legogang after 21 minutes on the phone she said there is no available manager and now I have been on the phone with Nkadi while holding for 10min to speak with a manager she decided to drop the call .. never 👎🏽 insure here if they make mistakes on your policy they will not even override their mistake they will say they can’t do anything about it ..