SD
Sean D

1 reviews | Active since Dec 2010

19 Jan 2021, 16:41

Poor Service

I recently left Discovery due to finding a cheaper premium elsewhere. I have tried to make numerous contact with Discovery regarding my IFA funds, no response to emails and when calling I've been told, numerous times, they are escalating the issue... its been close to a month now. I feel Discovery's level of service has dropped considerably. Discovery PLEASE may I have resolution

0
Replies (2)
Discovery Insure
Discovery Insure's reply20 Jan 2021, 09:26
Official
Good Day Israel, 

We will refer your issue to the relevant department and feedback will be provided during the course of the day.

We apologise for the inconvenience.

Regards,
Discovery Insure 






Discovery Insure
Discovery Insure's reply20 Jan 2021, 09:26
Official
Thank you for your comment.

We are investigating the matter and will revert.
Our apologies for any inconvenience caused.

Discovery Insure