PA
Privendran A

1 reviews | Active since Aug 2013

13 May 2015, 15:30

Poor Service

I don't see the purpose of inundating consumers with e- mails ,to request for us to join Discovery ,when your sales force does not bother to respond. I tried twice to get a quotation without any feedback? If this is how you treat potential customers, I am afraid to know how you treat your current ones.

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Replies (1)
Discovery Insure
Discovery Insure's reply13 May 2015, 16:08
Official
Hello Privendran,

I sincerely apologise for the lack of feedback from our Sales Team but would like to assure you that this is an isolated incident and in no way a reflection of our normal business practice.

I have received your current policy schedule and will have our sales team contact you tomorrow to finalise the quote.

Kind Regards
Kesh Bassdhev