Poor service

<p>If you want an insurer that does not communicate with you, provides incorrect information and takes an age to contact a third party involved in an accident to arrange for their vehicle repair, then use Discovery Insure. </p> <p>The asssessment for the repair to my vehicle was R7500-00 for a couple of small scratches to the rear fender and bumper - no indents just scratches. No wonder our premiums are so high.</p> <p>The third party was only contacted after 3 weeeks - only after I had followed up as to why this had not happened. </p> <p>I was told that I must contact them for car hire when my car was booked in for repair and when I phoned to arrange the car hire I was told I should have done this 48 hours before sending in the vehicle for repair.</p> <p> </p>