NM
Nsovo M
1 reviews | Active since Nov 2018
21 Nov 2018, 16:15
Poor service
I was involved in an accident in February, someone drove into me and caused a pill up, at discovery" my car insurance " I was told to cover my access and the car hire expenses myself and they will claim the money back from the person in the wrong to repay me back. 7 months later they is no feedback or any form of communication from discovery, they don't call back or respond to e-mails. Its frustrating. I'm still waiting
Helpful (0)
Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
23 Nov 2018, 09:31Good day Nsovo
Thank you for raising your concerns.
Please be advised that in our efforts to recover your excess, the process may take a lengthy period and cannot be quantified into a time line and it is not guaranteed. This is dependent whether or not the 3rd party is able to pay. Rest assured our legal team does their outmost best and always work tirelessly to recover this money on your the client's behalf.
With regards to your query in particular. Your excess has been recovered and direct contact will be made to you by our recoveries team.
Regards
Discovery Insure
Thank you for raising your concerns.
Please be advised that in our efforts to recover your excess, the process may take a lengthy period and cannot be quantified into a time line and it is not guaranteed. This is dependent whether or not the 3rd party is able to pay. Rest assured our legal team does their outmost best and always work tirelessly to recover this money on your the client's behalf.
With regards to your query in particular. Your excess has been recovered and direct contact will be made to you by our recoveries team.
Regards
Discovery Insure
Discovery Insure's reply23 Nov 2018, 09:31
Official
Good day Nsovo
Thank you for raising your concerns.
Please be advised that in our efforts to recover your excess, the process may take a lengthy period and cannot be quantified into a time line and it is not guaranteed. This is dependent whether or not the 3rd party is able to pay. Rest assured our legal team does their outmost best and always work tirelessly to recover this money on your the client's behalf.
With regards to your query in particular. Your excess has been recovered and direct contact will be made to you by our recoveries team.
Regards
Discovery Insure
Thank you for raising your concerns.
Please be advised that in our efforts to recover your excess, the process may take a lengthy period and cannot be quantified into a time line and it is not guaranteed. This is dependent whether or not the 3rd party is able to pay. Rest assured our legal team does their outmost best and always work tirelessly to recover this money on your the client's behalf.
With regards to your query in particular. Your excess has been recovered and direct contact will be made to you by our recoveries team.
Regards
Discovery Insure