AM
Andrew M
1 reviews | Active since Mar 2011
18 Feb 2016, 11:34
Poor Service
We have authorised your 2011, BMW, 320i A/T (E90) claim for your loss on 26 January 2016. I am still waiting for my car to be fixed since my claim was approved on the 26th January 2016, The car is still in my garage and Discovery cant find a booking for me, VDS can only take the car on the 16th of March 2016 which is too far.
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Discovery Insure's replyOfficial
18 Feb 2016, 16:46Hello druza,
Thank you for bringing your concerns to our attention with regards to the time taken to settle your claim.
We confirm that the quote you supp**** this afternoon from the vehicle manufacture's agents has been noted and is being attended to by the assessing team for a review. The claims advisor will be in touch with you in due course to provide feedback.
We also wish to apologise for the delays in settling the claim and also confirm our commitment in a speedy resolution.
Regards,
Sekgobola
Discovery Insure
Thank you for bringing your concerns to our attention with regards to the time taken to settle your claim.
We confirm that the quote you supp**** this afternoon from the vehicle manufacture's agents has been noted and is being attended to by the assessing team for a review. The claims advisor will be in touch with you in due course to provide feedback.
We also wish to apologise for the delays in settling the claim and also confirm our commitment in a speedy resolution.
Regards,
Sekgobola
Discovery Insure
Discovery Insure's reply18 Feb 2016, 16:46
Official
Hello druza,
Thank you for bringing your concerns to our attention with regards to the time taken to settle your claim.
We confirm that the quote you supp**** this afternoon from the vehicle manufacture's agents has been noted and is being attended to by the assessing team for a review. The claims advisor will be in touch with you in due course to provide feedback.
We also wish to apologise for the delays in settling the claim and also confirm our commitment in a speedy resolution.
Regards,
Sekgobola
Discovery Insure
Thank you for bringing your concerns to our attention with regards to the time taken to settle your claim.
We confirm that the quote you supp**** this afternoon from the vehicle manufacture's agents has been noted and is being attended to by the assessing team for a review. The claims advisor will be in touch with you in due course to provide feedback.
We also wish to apologise for the delays in settling the claim and also confirm our commitment in a speedy resolution.
Regards,
Sekgobola
Discovery Insure