Poor Service

I registered a claim with Discovery Insure on 21 December 2015, as to date today 13 January 2016, the claims department still can't tell me when the settlement will be done. And this is for a relative small claim of R20 000.00.<br> What is extremely frustrating, is that I have to phone them for feedback. They don't keep you up to date with the claim at all. In fact, when I phone, the consultants stories for the delayed process differs every time. I will not recommend anybody to go to Discovery Insure. <br>