Poor service.

Since the 15th November that my accident happened this is the 2nd hello Peter complaint.

I’ve made countless calls and emails to which I have no response. No manager or escalation team feedback. This is useless service with regards to my car. It’s like no one works at this company. Debit orders are being collected and no service is given. My claim got split into two parts which is engine work and body work, the body work was approved, but the engine was rejected due to a mechanical assessor providing false information on his report, the assessor provided a totally different story as to what initially happened. I disputed the claim on my engine report and still await feedback. It’s like discovery looks for every excuse to not pay out.

No resolution till today. I hope this company closes down in the future because dealing with them has left me with no words.