JH
Johan H
1 reviews | Active since May 2014
29 Oct 2015, 17:42
Poor service
Dear DiscoveryInsure<br> <br> I have been trying for 3 days to amend my insurance policy with you in order to add a motor cycle. You do not contact me when I use your website give me a quote option. I was on the phone with one of your consultants yesterday and after 20 min of questions she received an error on your system and mentioned that she will call me back. I am still waiting. You also do not respond to emails.<br> <br> Do you not want new business? My medical aid and insurance is with Discovery. Please advice if I should cancel this go to a competitor.<br> <br> <br> Johan<br>
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Replies (1)Discovery Insure's replyOfficial
29 Oct 2015, 17:51Hello johan.hammes,
Thank you for bringing your concerns to our attention, which are being investigated and we will be in contact to assist in due course.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for bringing your concerns to our attention, which are being investigated and we will be in contact to assist in due course.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Discovery Insure's reply29 Oct 2015, 17:51
Official
Hello johan.hammes,
Thank you for bringing your concerns to our attention, which are being investigated and we will be in contact to assist in due course.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for bringing your concerns to our attention, which are being investigated and we will be in contact to assist in due course.
We apologise for the delayed service experienced.
Regards,
Sekgobola
Discovery Insure
