Poor Service

I have had issues with the tracking system fitted to my vehicle, Discovery Insure cancelled the booking for my vehicle and then I had to call them and wait over a month for another booking, although it was their fault for the cancellation. I have not been back paid for my fuel rewards since November last year. I have been through the correct channels by email and sent the information requested to the relevant department with nothing but empty promises and in some cases no response at all. I would like Anton Ossip to personally get involved in resolving my issues. I have different policies and contracts through Discovery but now I'm considering to move my business to another supplier due to the poor response and service delivery I am receiving.