Poor Service

I had an accident on 18 May 2023 which was settled and I had no problems there. I was more concerned about the third party than my vehicle as soon as my claim was settled I called the TP claim to follow up has all the required documents were sent to them the very next day of the accident.

When I called on Wednesday 26 May 2023 I was told that they will call the third party the next day to make arrangements for the assessment. I keep getting calls from the Third-party regarding this matter and every time I call, the line gets cut.

I called 6 times today and not a single person has helped me when they transferred me to the consultant Stephen Van Niekerk who was dealing with the claim he dropped the call on me. I have sent him emails but he ignores them and I do not have any other option.