RA
Ruan A
1 reviews | Active since Oct 2020
06 Sept 2022, 20:07
Poor poor service from claims department
If i can rate no stars i would
My claim was in June the consultant that logged the claim did not report to correct department delaying the process a month the. The car that bumbed into me is insured but Discovery refuse to wave excess after they advertise excess waver if the insured 3rd party was at fault they ignore all the adverts and proof i provided because its less paper work if i just pay excess
Helpful (0)
Replies (4)0
Replies (4)RA
Ruan A's updateReviewer Update
07 Sept 2022, 15:49Good day
Please check your web page about excess waver where does it states you will refund excess waver means wave the excess the 3rd party has agreed on paying they need the invoice so no your reply is wrong show me where on your afverts and web page its says i first have to pay
Please confirm what excess waver means because im fed up with incompendant people!!!!! And the consultant that delayed my claim a month !!!!
Please check your web page about excess waver where does it states you will refund excess waver means wave the excess the 3rd party has agreed on paying they need the invoice so no your reply is wrong show me where on your afverts and web page its says i first have to pay
Please confirm what excess waver means because im fed up with incompendant people!!!!! And the consultant that delayed my claim a month !!!!
RA
Ruan A's update07 Sept 2022, 15:49
Reviewer Update
Good day
Please check your web page about excess waver where does it states you will refund excess waver means wave the excess the 3rd party has agreed on paying they need the invoice so no your reply is wrong show me where on your afverts and web page its says i first have to pay
Please confirm what excess waver means because im fed up with incompendant people!!!!! And the consultant that delayed my claim a month !!!!
Please check your web page about excess waver where does it states you will refund excess waver means wave the excess the 3rd party has agreed on paying they need the invoice so no your reply is wrong show me where on your afverts and web page its says i first have to pay
Please confirm what excess waver means because im fed up with incompendant people!!!!! And the consultant that delayed my claim a month !!!!
RA
Ruan A's updateReviewer Update
08 Sept 2022, 13:33???
RA
Ruan A's update08 Sept 2022, 13:33
Reviewer Update
???
RA
Ruan A's updateReviewer Update
09 Sept 2022, 11:54???? Still no reply
RA
Ruan A's update09 Sept 2022, 11:54
Reviewer Update
???? Still no reply
RA
Ruan A's updateReviewer Update
16 Sept 2022, 11:40Still no feedback from discovery
After their web page say
No excess if an insured third party caused an accident
After their web page say
No excess if an insured third party caused an accident
RA
Ruan A's update16 Sept 2022, 11:40
Reviewer Update
Still no feedback from discovery
After their web page say
No excess if an insured third party caused an accident
After their web page say
No excess if an insured third party caused an accident