Poor Poor Poor Communication

So, I have a DQ track issue that revolves around communication. Your operators either didnt want to help or are just clueless - by your own admission.<br> I called in to complain and had two people tell two very different stories.<br> After a few mails, someone called Ash or Cash called, and passes the buck, but Cash was going to call back, Well that didn't happen.<br> Eventually some other guy called - AFTER i mailed you AGAIN. He was going to call back and no surprises but that hasn't happened.<br> <br> Lets try again. Can a SENIOR person please call me. Not a clerk or a so called manager, or a dead end jobber, or a customer scare person .... CAN A COMPETENT PERSON IN AUTHORITY PLEASE CALL?<br> <br> I know you dont like talking to customers - but this is just silly!!! <br> <br> Heres a reference number ***