1 reviews | Active since Jul 2014
POOR, POOR DISCOVERY!!!
In 2014, I was approached by Clayton Lauwrence to move my short-term as well as life insurance to Discovery Insure. At a rate of just over R400 for both, I accepted.<br> <br> In June 2015, someone smashed the window of my vehicle, while standing in my driveway, at home, behind a pallisade fence and gate. Sevral items were ******. I reported the incident, police came out and I received a case number. I called Clayton to report and start with the claim. He was driving, but promised to call back. I called again and was told that he is at a rugby week and will call back within the next week. After 2 weeks I called again, only to hear that I was never registered at Discovery for short-term insurance! Apparently he can prove that it was discussed with me, I've accepted, he registered it and forwarded to head office, but they never registered me.<br> Clayton, apparently discussed the issue with area-mangaers and MD's, but seems to be unsuccesfull. I only had a call from \Rob"(Freestate region) to explain that I do not really have a case and that he will ask Clayton to furnish me with a new quote. I haven't heard from anyone since and is still without insurance"
Thank you for taking my call it is unfortunate that we were unable to chat due to time constraints.
As I have said during the brief discussion, we will raise the concerns below with the broker consultant responsible for the brokerage so he can get them to respond to you directly.
I will call you tomorrow, however we unable to do much accept the above.
Regards,
Sekgobola
Discovery Insure
Best regards,
Thank you for taking my call it is unfortunate that we were unable to chat due to time constraints.
As I have said during the brief discussion, we will raise the concerns below with the broker consultant responsible for the brokerage so he can get them to respond to you directly.
I will call you tomorrow, however we unable to do much accept the above.
Regards,
Sekgobola
Discovery Insure
Best regards,
