1 reviews | Active since Jun 2016
POOR,PATHETIC, SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>The stress that discovery has caused in my life i REGRET the day i ever joined them , its so funny when they want a sale they act as if they value their clients, putting you first it is just an ACT, so their target of sales could increase ,when it comes to claims they will give you the runaround promise to call. give you attittute treat you as if your nothing, and they forgetting without us clients they are nothing the staff( with attitute and **** same as management , you know if youve put yourself in someones shoes youll understand what they going through , they promise to call till today nothing , i have to spend my airtime being placed on hold asked to be called back told the queue volumes are high IMAGINE!!!!!!!!!!,you people dont value your clients , you dont know how to treat your clients , all you care about is debiting which is not a problem but having to deal with a claim its a problem, its almost 2 months you people have my car . you reject my claim but dont bring my car. i dont think you people know the pain of paying for a car instalment and the car is not with you, till today im struggling to get to work , since i dont have a car because of MY SO CALLED INSURANCE THAT I have been paying for 2 FLIPPING years reject my claim, then make no contact with me , to go fetch the car, since im told i will be given a letter to go fecth the car, I WOULD NEVER ADVICE ANYONE TO TAKE DISCOVERY , ALL THEY CARE ABOUT IS RECIEVING THE DEBIT ORDER , THATS WHAT THAT MATTERS TO THEM, I REGRET WHAT I BAD DECISION I MADE BY JOINING YOU, AND YOUR SYSTEMS ARE RIDICULOUS HOW CAN YOU SEND ME A MESSAGE ABOUT I HAVE TO MAKE AN APPOINTMENT TO GET THE TRACKER UNINSTALLED AM I SUPPOSE TO CARRY THE CAR, YOU KNOW THE CAR IS A WRITE OFF, AND YOU KNOW WHERE YOUVE PLACED MY CAR ,YOU GO THERE AND REMOVE THE TRACKER STOP SENDING MY STUPID MESSAGES AND HAVING TO CHARGE ME PENALTIES YOU DARE TOUCH MY ACCOUNT , YOU KNOW WHERE MY CAR IS GO REMOVE YOUR stuff and stop sending me ridiculous messages sort out your systems because they are not up to date , LORD HAVE MERCY ON YOU PEOPLE THAT TAKE ADVANTAGE OF PEOPLE ON THEIR HARD EARNED MONEY , ................................................</p>
Dear Itumeleng
We apologize that this experience has caused frustration.
We have sent a request to our DQ track team to close the booking so you may not receive this notification.
Regards
Thabani
Dear Itumeleng
We apologize that this experience has caused frustration.
We have sent a request to our DQ track team to close the booking so you may not receive this notification.
Regards
Thabani
