NV
Naidoo V

1 reviews | Active since Jul 2012

11 Oct 2016, 13:23

Poor experience with Discovery Insure - Sanrose issue

<p>Its been several months now. </p> <p> </p> <p>No response on the resolution regarding our claim. </p> <p> </p> <p>Why do you not take your customers seriously?</p> <p> </p> <p>The service speaks for itself. </p> <p> </p> <p>Your referred panel-beater Sanrose has put you and I in this position.</p> <p> </p> <p>In the end we the customer suffers. </p> <p> </p> <p>Please get management involved and give me a call. I want to speak to someone higher up in Discovery who can make decisions on the way forward. </p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 Oct 2016, 13:57
Official

Dear Vijendran

We apologize for the ongoing frustration in dealing with this matter.

We have confirmed with Precision & Sons that they will make contact with you today and arrange the booking to take your car in for the rectification work. Please expect their call today.

Should you not hear from Precision & Sons, please inform us.

Regards

Discovery Insure