POOR CUSTOMER SERVICES

their client bumped my car, he swerved out of the and came back in again, and when it came back in again it came straight to my car. it hit straight on the side of the tire(out side)the car was no longer drivable. their client sign everything including the liability forms at the police station. now they don't want to pay storage and towing. instead they pay towing and storage for the car of their client only, for my car only approve to fix. we even found out that the storage yard belongs to them. the follow up emails and calls which their client have been doing, its too much. it doesn't worth it

I was about to jump to this insurance but the experience, there's no way