Poor Customer Service - the worst in the industry

Submitted a claim for insurance on my motor vehicle, waited more than 3 days to get it approved and still not approved.

Discovery when u escalate to a manager some unknown entity responds with an email saying we will take ay least three days to approve your - what poor and extremely bad customer service.

They dont adhere to their advertising since they dont make better drivers, but annoyed and frustrated clients.

I have never had such poor service in my entire 35 years dealing with an insurance company.