Poor Customer Service - DQ Track Appointment

<p>Im so dissapointed in Discovery ensure, to think that i had trusted that they can manage my whole portfolio. Its been 3 months trying to get the DQ tacker on my car checked since it appears faulty, after all its not my fault that its not working. You would think they would have tried to get all sorts of ways to get hold of you to ensure that if anything is to happen you are covered but NO . For such an emergency you are told they have no one to come to you you have to wait for months yet they can see that the tracker they moved from your other vehicle to another isnt working. If its not that its an agent asking you which date you are comfortable with for your DQ Tracker appointment , you say thursday he books Wednesday! You get to the fitment centre they say they cant accomodate you , but they can help you on saturday, you call the same discoivery to book for Saturday you are told by the call centre that its fully booked yet you are infront of the guy at the fitemnt centre who is saying here are openning! This is pathetic service. Im so frustrated, better to get a tracker that i pay for installed. This free tracker the stress is not worth it.</p>