Poor customer service

Insurance claim originated 24/25 September 2019.

Fairly good service. Was a bit ********** with replacement TV specs being lower but my own fault as I said they should be able to get it cheaper since price was what I had paid.

My PC they insisting on giving me a chassis case with specs thats way below what I had.

One can understand but sadly customer service is lacking and supervisor Jacqueline Moodley lacks the most important s**** ... honouring your commitments to call back. Also to answer calls. I have wasted a lot of airtime calling in vain.

Sadly a business is only as good as its employees. Discovery has declined. Luckily it still has quite a few great employees. BUT I will delink myself from Discovery over the next year instead of signing up for more products as originally intended.

More than a month later ... I had a Zalman HD501 not a normal pc case!