rS
raymond S

1 reviews | Active since Jan 2011

24 Mar 2015, 16:51

Poor customer service

Installed DQ Tracker forgot to give the BP card to us, I called the help desk and was told that I must call around to the Tiger Wheel and Tire and find which one has stock of the cards and then go fetch one from that one.<br> <br> Absolutely insanely ridiculous customer service. <br> <br> I must do their job call made to customer service agent on 24 March at 16h50

0
Replies (1)
Discovery Insure
Discovery Insure's reply25 Mar 2015, 08:13
Official
Hello rstorger,

Thank you for bringing this matter to our attention.

We are looking into your concerns and will revert today with feedback.

Please accept our apologies for the frustrations caused in this regard.

Kind Regards,
Tsholofelo
Discovery Insure