Poor customer service

I have been calling Discovery to try and resolve my problems. I was told that IT would fix it, nothing happend.

My driving shows perfect trips on my insure app, but does not sync onto my Discovery app. This means my status cannot move up to diamond.

I also had my health check, and all points was not showing on my app. When I try to log in for help, the brower message said that I am not eligble to use that page. I am on full Vitality, car, home, life insurence with Discovery, I also have an Annuity with them.

After talking with the agent today, he was not of help at all, and said I am not able to talk to the person who will be helping me to fix the problem. After going onto my app, I saw that the 2600 Discovery miles I have is now on 0.

I am also not able to use Easy equities, as I must wait for verification, this has also not been resolved.