MS
Malo S
1 reviews | Active since Apr 2018
29 Jul 2020, 11:48
Poor customer care
I cannot believe that the last I was contacted is when they wrote me up this policy. Everything else including the policy document I had to phone and request it. Terrible service by these people. It is difficult even to get hold of them as I write here. I searching for insurance with caring staff.
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Replies (1)
Discovery Insure's replyOfficial
29 Jul 2020, 13:48Good day Malo S
Thank you for raising your concerns.
We want to assure you that we value your support and for making us your insurer of choice.
As much as we are largely an inbound contact centre, we note that a representative will get in touch with you in due course in order to iron out any challenges you may be faced with regarding your policy.
Regards
Discovery Insure
Thank you for raising your concerns.
We want to assure you that we value your support and for making us your insurer of choice.
As much as we are largely an inbound contact centre, we note that a representative will get in touch with you in due course in order to iron out any challenges you may be faced with regarding your policy.
Regards
Discovery Insure
Discovery Insure's reply29 Jul 2020, 13:48
Official
Good day Malo S
Thank you for raising your concerns.
We want to assure you that we value your support and for making us your insurer of choice.
As much as we are largely an inbound contact centre, we note that a representative will get in touch with you in due course in order to iron out any challenges you may be faced with regarding your policy.
Regards
Discovery Insure
Thank you for raising your concerns.
We want to assure you that we value your support and for making us your insurer of choice.
As much as we are largely an inbound contact centre, we note that a representative will get in touch with you in due course in order to iron out any challenges you may be faced with regarding your policy.
Regards
Discovery Insure