JC
Johnny C

1 reviews | Active since Nov 2014

05 Mar 2024, 14:27

Poor communication by Discovery

I have recently had a claim with Discovery. The process of registering the claim was very simple, but the process thereafter was very tedious. The communication is also very poor. I have recently asked them when the faulty unit that was replaced will be collected. I see the mail has been read but no response from them to date.

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JC
Johnny C's update08 Mar 2024, 09:00
Reviewer Update
Good day, it has been 5 days since I wrote a review regarding communication with Discovery insure. I was told they would investigate and refer back to me. To date I have still not had any feedback regarding my complaint. I think this is the worst service any customer can get from a leading insurance company.