POOR CLIENT SERVICE

In early January 2023 reported a faulty phone (the screen was blacking out) and the repairs took almost 3 weeks. The device was brought back but merely days after its return the back started cracking without any pressure exerted on it.

On 2 February 2023, I reported this but the agent dealing with the matter, LESEGO RAPOO, has not bothered to get back to me or do anything about my query. The device is falling apart and nothing is done about it.