Poor Client Service & Bad Atttude, do not sign up

I moved to Discovery Insure in August'15 and thought if Dicovery's reputation for service is as good as its Medical Aid they much be great. Unfortuntaley this is not the case. I damaged my driver mirror and Discovery tried to find me a panelbeater. Being Dec I can understand how tough it would be however the service from Keneilwe Motlokwane the claims administrator was very poor. I call her to log the claim and thereafter it was only e-mail communication. I could not get hold of her, I left numerous messages and only when I threatened to speak to her manager did I get a call. I call and left a message for the Claims Manager (the head of the department) and I am still waiting for a call back. To put the cherry on the cake I contact Keneilwe Motlokwane today and she is on leave.... need I say more. I still waiting for resolution..<br> <br> I wish I did not sign-up to Discovery Insure and wish no else does the same mistake.