FT
Francois T
1 reviews | Active since Sept 2015
16 Apr 2025, 18:05
Poor business ethic
I rented an Avis rental car via Discovery insurance and returned the vehicle on 27 March 2025. On Monday 14 April 2025 after i complained that the deposit had not been released i was promised it would be done within 24 hours.
Today being Thursday 17 April i am still waiting, simply being ignored by Avis as well as Discovery Insurance as i have copied them in on all the correspondence and haven't heard a word from them.
Overall a very poor show of business ethic from both companies. I do not recommend either.
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Discovery Insure's replyOfficial
16 Apr 2025, 18:10Hi Francois,
We sincerely apologize for your experience with Discovery Insure. One of our advisors will be in touch with you to address your concerns. Rest assured, we are committed to resolving this matter.
Regards
Discovery Insure
We sincerely apologize for your experience with Discovery Insure. One of our advisors will be in touch with you to address your concerns. Rest assured, we are committed to resolving this matter.
Regards
Discovery Insure
Discovery Insure's reply16 Apr 2025, 18:10
Official
Hi Francois,
We sincerely apologize for your experience with Discovery Insure. One of our advisors will be in touch with you to address your concerns. Rest assured, we are committed to resolving this matter.
Regards
Discovery Insure
We sincerely apologize for your experience with Discovery Insure. One of our advisors will be in touch with you to address your concerns. Rest assured, we are committed to resolving this matter.
Regards
Discovery Insure