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Boithatelo M
1 reviews | Active since Jul 2020
06 Jul 2020, 14:17
poor bad service
I have had a very terrible experience with Discovery, after my car was recovered after a hijack, my car has been at the workshop since March the 16th and was only repaired 3rd week June. however the assessment was not properly done some of the things damaged by the hijackers were not fixed, I have send numerous request to Darren to have it fixed but I'm still awaiting, I don't have my car with me yet my premiums have been going off, am disgusted and disappointed!!!!!!
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Boithatelo M's updateReviewer Update
06 Jul 2020, 16:04These are the 3 issues I have, the boot was not fixed, the car battery changed and not working, the sound wen I started the car,. I went at the Gold Star workshop on the 11th after thye told me the prevois day the car was ready for collection I couldn't take that car in that state, I immediately called u (discover) , n was told Darren who was on leave at the time will contact me, but he didn't . I contacted him, the ff week n he told me to call the workshop guys, whom told me to call the assessor, and the assessor company took me back to call Discovery, whom in this case is Darren, what frustrated me even more is Darren kept quiet through all these up n downs im told to take, after which he told me he'll send re-assessment and to date im still waiting for my car, hence I sent a complaint today,
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Boithatelo M's update06 Jul 2020, 16:04
Reviewer Update
These are the 3 issues I have, the boot was not fixed, the car battery changed and not working, the sound wen I started the car,. I went at the Gold Star workshop on the 11th after thye told me the prevois day the car was ready for collection I couldn't take that car in that state, I immediately called u (discover) , n was told Darren who was on leave at the time will contact me, but he didn't . I contacted him, the ff week n he told me to call the workshop guys, whom told me to call the assessor, and the assessor company took me back to call Discovery, whom in this case is Darren, what frustrated me even more is Darren kept quiet through all these up n downs im told to take, after which he told me he'll send re-assessment and to date im still waiting for my car, hence I sent a complaint today,