DG
Deon G
1 reviews | Active since Jul 2011
27 Aug 2026, 19:30
POLICY STARTED ON WRONG DATE
Greatly disappointed in Discovery Insure. I have a household and car policy starting with discovery Insurance on the 20th of September and thye debited me today. How *********** can one be - 20TH OF SEPTEMBER 2026
Helpful (0)
Replies (5)0
Replies (5)
Discovery Insure's replyOfficial
27 Aug 2026, 20:12Hi Deon
Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused.
We have your details and will investigate the billing on your policy and provide feedback as soon as possible.
Thank you for your patience.
Regards
Discovery Insure
Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused.
We have your details and will investigate the billing on your policy and provide feedback as soon as possible.
Thank you for your patience.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply27 Aug 2026, 20:12
Official
Hi Deon
Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused.
We have your details and will investigate the billing on your policy and provide feedback as soon as possible.
Thank you for your patience.
Regards
Discovery Insure
Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused.
We have your details and will investigate the billing on your policy and provide feedback as soon as possible.
Thank you for your patience.
Regards
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
28 Aug 2026, 09:09Hi Deon
Thank you for taking my call earlier. I truly appreciate your patience and understanding as we discussed your Discovery Insure policies.
As we clarified during our conversation, the commencement date for your household and car policy has been adjusted to the 20th of September 2026. Please rest assured that the premium amount that was debited will be offset accordingly, ensuring that you are not charged for any period before your policy begins.
We value your feedback and are committed to providing you with the best service possible.
Thank you for choosing Discovery Insure!
Regards
Discovery Insure
Thank you for taking my call earlier. I truly appreciate your patience and understanding as we discussed your Discovery Insure policies.
As we clarified during our conversation, the commencement date for your household and car policy has been adjusted to the 20th of September 2026. Please rest assured that the premium amount that was debited will be offset accordingly, ensuring that you are not charged for any period before your policy begins.
We value your feedback and are committed to providing you with the best service possible.
Thank you for choosing Discovery Insure!
Regards
Discovery Insure
Best regards,
Discovery Insure's reply28 Aug 2026, 09:09
Official
Hi Deon
Thank you for taking my call earlier. I truly appreciate your patience and understanding as we discussed your Discovery Insure policies.
As we clarified during our conversation, the commencement date for your household and car policy has been adjusted to the 20th of September 2026. Please rest assured that the premium amount that was debited will be offset accordingly, ensuring that you are not charged for any period before your policy begins.
We value your feedback and are committed to providing you with the best service possible.
Thank you for choosing Discovery Insure!
Regards
Discovery Insure
Thank you for taking my call earlier. I truly appreciate your patience and understanding as we discussed your Discovery Insure policies.
As we clarified during our conversation, the commencement date for your household and car policy has been adjusted to the 20th of September 2026. Please rest assured that the premium amount that was debited will be offset accordingly, ensuring that you are not charged for any period before your policy begins.
We value your feedback and are committed to providing you with the best service possible.
Thank you for choosing Discovery Insure!
Regards
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
28 Aug 2026, 09:14Hi,
Thank you for reaching out to us. We have attempted to contact you; however, there was no answer. Please note that we have app**** a 10% discount to your policy and have sent the updated policy document to you. You can also view your policy document online via our website.
Thank you for reaching out to us. We have attempted to contact you; however, there was no answer. Please note that we have app**** a 10% discount to your policy and have sent the updated policy document to you. You can also view your policy document online via our website.
Best regards,
Discovery Insure's reply28 Aug 2026, 09:14
Official
Hi,
Thank you for reaching out to us. We have attempted to contact you; however, there was no answer. Please note that we have app**** a 10% discount to your policy and have sent the updated policy document to you. You can also view your policy document online via our website.
Thank you for reaching out to us. We have attempted to contact you; however, there was no answer. Please note that we have app**** a 10% discount to your policy and have sent the updated policy document to you. You can also view your policy document online via our website.
Best regards,
DG
Deon G's updateReviewer Update
28 Aug 2026, 11:54Thank you for quick reponse and recovery especially from the agent! 5 stars again
DG
Deon G's update28 Aug 2026, 11:54
Reviewer Update
Thank you for quick reponse and recovery especially from the agent! 5 stars again
Discovery Insure's replyOfficial
28 Aug 2026, 12:03🩵🩵🩵
Best regards,
Discovery Insure's reply28 Aug 2026, 12:03
Official
🩵🩵🩵
Best regards,