TN
Tumelo N
1 reviews | Active since Oct 2016
23 Jun 2022, 10:37
Policy address change
Donna Marcus from the Client Servicing department assisted me with changing my address on my policy but didn’t change on my policy schedule after the checking it on the app.
I sent an email to ask for assistance and it went by unanswered then ended up calling again to rectify it with someone else.
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Tumelo N's updateReviewer Update
23 Jun 2022, 10:44I ended up being assisted by Wendy, whose surname I do not know, who immediately recognised that my overall plan schedule address hadn’t been changed; and waited on the line with me to verify that it had been rectified before ending the call.
TN
Tumelo N's update23 Jun 2022, 10:44
Reviewer Update
I ended up being assisted by Wendy, whose surname I do not know, who immediately recognised that my overall plan schedule address hadn’t been changed; and waited on the line with me to verify that it had been rectified before ending the call.