NR
Naas R

1 reviews | Active since May 2012

07 Jan 2016, 11:01

Pleasure to deal with Natasja Badenhorst

In June 2015 my fridge/freezer packed up and I called Discovery Insure. Natasja sorted my problem out very quickly and I was amazed by the service en friendliness received and figured that I caught the consultant on a good day.<br> <br> The same fridge/freezer packed up again now in Jan 2016 whilst service providers are closed and yet again I caught Natasja on a good day. It seems as if she is \on a good day"every day (keeping in mind that quite a few times we needed to communicate with each claim). My new fridge/freezer will be delivered today and my loss of food refunded.<br> <br> I found it to be a pleasure in dealing with Discovery Insure when Natasja assisted me (both of my claims). It feels like she really understood what one is going through when you need to claim etc. Should I need to deal with Discovery Insure again in the future"

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Replies (1)
Discovery Insure
Discovery Insure's reply07 Jan 2016, 12:56
Official
Hello NLR190,

It's important to us that you are always pleased with the service and value we offer.

Thank you for the positive feedback, we'll be sure to share it with Natasja and the rest of the team.

Regards
Thabani