MN
Mbongeni N
1 reviews | Active since Jul 2016
03 Aug 2023, 17:38
Please my claim
Discovery is a great insurance company until you claim... Many years I've insured with them. 2019 I a cellphone screen claim, they gave me hell. I left. 2021 due to my love of the company I came back. I claimed for my car windscreen on June, the Approved almost 2 months now still no payment. WoW
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Discovery Insure's replyOfficial
04 Aug 2023, 09:04Good day Mbongeni N
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
The matter has since been escalated with the relevant management team for a resolution with haste.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
The matter has since been escalated with the relevant management team for a resolution with haste.
Regards
Discovery Insure
Discovery Insure's reply04 Aug 2023, 09:04
Official
Good day Mbongeni N
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
The matter has since been escalated with the relevant management team for a resolution with haste.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
The matter has since been escalated with the relevant management team for a resolution with haste.
Regards
Discovery Insure