TK
Tina K
1 reviews | Active since Apr 2010
17 Jun 2015, 12:04
Pirot Parts Authorised
I was now told that pirot parts were authorized for my vehicle. UNDER NO CIRCUMSTANCES!!!<br> <br> The panel-beater I went to initially told me that the parts DO NOT need replacement, and the vehicle can be fixed. Discovery now authorized for the parts to be replaced + the assessor has the audacity to give me pirot parts. This is NOT what I expected from Discovery. <br> On top of that, the vehicle was towed in on the 5th June, and now I get a notification that it will only be ready by the 10th of July! Is there delay on purpose just to get me to sign up for vehicle hire? That is so NOT happening. I am DONE with discovery.<br>
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Replies (1)Discovery Insure's replyOfficial
17 Jun 2015, 17:37Hello tinak,
Thank you for your message.
Discovery Insure may make use of local (alternative) parts. These are parts that are specifically made in South Africa by a specific person or supplier. They carry the same stamp of approval.
We do not make use of pirated parts at all.
Our apologies for the confusion and frustration caused in this matter.
Regards,
Mpho
Discovery Insure
Thank you for your message.
Discovery Insure may make use of local (alternative) parts. These are parts that are specifically made in South Africa by a specific person or supplier. They carry the same stamp of approval.
We do not make use of pirated parts at all.
Our apologies for the confusion and frustration caused in this matter.
Regards,
Mpho
Discovery Insure
Discovery Insure's reply17 Jun 2015, 17:37
Official
Hello tinak,
Thank you for your message.
Discovery Insure may make use of local (alternative) parts. These are parts that are specifically made in South Africa by a specific person or supplier. They carry the same stamp of approval.
We do not make use of pirated parts at all.
Our apologies for the confusion and frustration caused in this matter.
Regards,
Mpho
Discovery Insure
Thank you for your message.
Discovery Insure may make use of local (alternative) parts. These are parts that are specifically made in South Africa by a specific person or supplier. They carry the same stamp of approval.
We do not make use of pirated parts at all.
Our apologies for the confusion and frustration caused in this matter.
Regards,
Mpho
Discovery Insure
