Pinky Lushaba

I'm not happy about Discovery insurance,I heard an accident on the 22 of February this year,i was trying to run away from a truck that was coming straight to my lane than I've bumped into the tree on my left hand side,Discovery is telling that the car didn't hit a tree,its hitted a corner of something they don't even know,so they asked for scene photos, I've sent them,they sent an email that they received the scene photos,but still..... Yesterday the lady gave me a missed call when i was about to answer the call she hanged up.Please help me,they didn't even gave me a courtesy car until today, I'm not happ with their service 😕