Phone Claim - Discovery

Hi Discovery thanks. On a separate note, bad news, I have a 1* review for the process and dealings related to a car claim which remains open from June 2020. I am about to pull cover and and so fed up I can't tell you. Tando Myemane is the handler and ref: ***. I have contents, cars, life and vitality all with you but am seriously considering at the least removing cars from cover and as a result my policy. I suggest you look into this and get a response to me via email to the mail i sent to Tando this morning. Please advise...... i'm at my wits end a bit ....

Thank you - The fault i'm sure by no means lies with Tando, and I apologise for any errors on my part but the claim is not being managed as well as I would expect and I'm having to drive the whole process and even then am getting unsatisfactory results. It's up to me to seek responses, to email, to chase etc.... and there's lots of confusion which i've taken hours to try and clarify with all parties. Anyway, let's see what management say. Thanks