Pffft
Logged 2 claims over a week ago on the app and absolutely no feedback from Discovery. You guys love to advertise how great and seemless the app is for logging claims but here i am weeks later and nothing from you....
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Discovery Insure's replyOfficial
02 Aug 2022, 18:55Good day Peter
Thank you for bringing the matter to our attention.
Our sincere apologies for any inconvenience that may have been caused.
Claim: *** - we await the assessment reports and matter escalated ( power surge ) Claim:
*** - request for claim to be re- allocated to senior for swift resolution.
Kindly welcome contact on both counts within one business day from our team as the claims have been taken up with the relevant management team for a resolution with haste.
Regards
Discovery Insure
Thank you for bringing the matter to our attention.
Our sincere apologies for any inconvenience that may have been caused.
Claim: *** - we await the assessment reports and matter escalated ( power surge ) Claim:
*** - request for claim to be re- allocated to senior for swift resolution.
Kindly welcome contact on both counts within one business day from our team as the claims have been taken up with the relevant management team for a resolution with haste.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply02 Aug 2022, 18:55
Official
Good day Peter
Thank you for bringing the matter to our attention.
Our sincere apologies for any inconvenience that may have been caused.
Claim: *** - we await the assessment reports and matter escalated ( power surge ) Claim:
*** - request for claim to be re- allocated to senior for swift resolution.
Kindly welcome contact on both counts within one business day from our team as the claims have been taken up with the relevant management team for a resolution with haste.
Regards
Discovery Insure
Thank you for bringing the matter to our attention.
Our sincere apologies for any inconvenience that may have been caused.
Claim: *** - we await the assessment reports and matter escalated ( power surge ) Claim:
*** - request for claim to be re- allocated to senior for swift resolution.
Kindly welcome contact on both counts within one business day from our team as the claims have been taken up with the relevant management team for a resolution with haste.
Regards
Discovery Insure
Best regards,