Peter Rankhathali great service

I recently had a little bumper bashing with my vehicle and this is the first time i have ever claimed on my insurance and i was extremely nervous and bit uptight i had a consultant by the name of Peter Rankhathali assist me i shouted at him, spoke over him and didn't listen to him, however this man kept his cool was extremely patient and calmed me down with jokes and re-assured me. i have never received such amazing service before and for that i am extremely grateful.