SB
Sandesh B
1 reviews | Active since Oct 2021
12 Nov 2025, 12:19
Persistent Calls During Work Hours Disrupts Productivity
I have experienced repeated telephone calls from this insurance company during standard working hours, which has proven to be disruptive to my professional responsibilities. While I appreciate the importance of client engagement, the frequency and timing of these calls are intrusive and adversely affect productivity. I would strongly recommend implementing a more considerate communication strategy, such as limiting call attempts or utilising alternative channels like email or scheduled appointments. Respecting customers’ time is essential for maintaining a positive relationship and professional reputation.
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Discovery Insure's replyOfficial
12 Nov 2025, 12:36Good day Sandesh
We are so sorry to hear you have been inundated with unwelcome calls! Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
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Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
We are so sorry to hear you have been inundated with unwelcome calls! Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
***
***.
Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
Discovery Insure's reply12 Nov 2025, 12:36
Official
Good day Sandesh
We are so sorry to hear you have been inundated with unwelcome calls! Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
***
***.
Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
We are so sorry to hear you have been inundated with unwelcome calls! Please note that at times intermediaries using our name may try to sell products to you, and we have no control over these calls. In addition to blocking them, you can register on the Direct Marketing Association of SA (DMASA) to avoid receiving unsolicited telemarketing calls. Here are the details for DMASA:
www.dmasa.org
***
***.
Financial advisers and brokers are allowed to purchase client leads from lead-generating companies, but opting out on the DMASA website will prevent your contact details from appearing to lead-generating companies. You can also visit the following link to opt out of contact from Discovery -
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure