1 reviews | Active since Jun 2016

27 Mar 2021, 21:26

Paying less than what am covered - ****

''Kindly note we settling for the replacement of the couch which you purchased for the value of R 16 999.95 and the current replacement value is R19 999.00'''

After being given a run around to proof that I owned the couches, this is what I get from Vincent Manaka Assessor at your compound.

He made a quotation from Furniture Mart, I made a quotation from Leather Gallery for 42k for the same upper leather couches. Why choose the cheaper replacement by Discovery when I am covered for 150k.

Please sort it out please. I won't settle for less when am over covered. You took my money for a higher cover, pay higher.

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Replies (2)
's update29 Mar 2021, 15:49
Reviewer Update
Could you share where I have signed for this?
's update30 Mar 2021, 07:55
Reviewer Update
"You will have to pay acontribution where the condition or value of the insuredproperty is improved because of the repair or replacement.You will be responsible for the excess."

I do not want a betterment of my lost item. I want a proper replacement as I am covered for even more than the quote I gave you.

Am covered for 150k and you pay less than 70k. Couches are expensive now than before.

Why choose cheap replacement?
Why allow someone to be overly covered when you gonna settle claims less?

I won't let this go until I am fully and fairly compensated. If not, moving my business elsewhere. All investments and family members and friends for a mere 20k you refusing to pay.