DB
Derek B
1 reviews | Active since Sept 2023
03 Jul 2024, 14:26
Pathetic violation of POPI
Discovery insure *** - You people have called me three times today.
I have just spent 55 minutes on hold waiting for someone to answer my call - your system says to press one to leave a message. That also does not work.
Here is the message.
Remove my cell number from your system and do not call me again.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
03 Jul 2024, 14:33Good day Derek,
Please receive acknowledgment of complaint logged against us. We apologize on the numerous calls received from what looks like one of our broker houses.
Kindly see the below link you may use to opt out of any of our marketing calls. We do need to inform you that the cellphone number and email address are mandatory to be completed in order for your details to be removed.
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
Please receive acknowledgment of complaint logged against us. We apologize on the numerous calls received from what looks like one of our broker houses.
Kindly see the below link you may use to opt out of any of our marketing calls. We do need to inform you that the cellphone number and email address are mandatory to be completed in order for your details to be removed.
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
Discovery Insure's reply03 Jul 2024, 14:33
Official
Good day Derek,
Please receive acknowledgment of complaint logged against us. We apologize on the numerous calls received from what looks like one of our broker houses.
Kindly see the below link you may use to opt out of any of our marketing calls. We do need to inform you that the cellphone number and email address are mandatory to be completed in order for your details to be removed.
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
Please receive acknowledgment of complaint logged against us. We apologize on the numerous calls received from what looks like one of our broker houses.
Kindly see the below link you may use to opt out of any of our marketing calls. We do need to inform you that the cellphone number and email address are mandatory to be completed in order for your details to be removed.
https://www.discovery.co.za/corporate/opt-out
Regards
Discovery Insure
DB
Derek B's updateReviewer Update
03 Jul 2024, 15:24This is pathetic - completely outrageous that I need to jump through hoops and click on links etc to try and get removed.
Your link does not work - it says "Bad Request" - I suggest that you sort out your telephone system and your IT Systems that things actually work.
You have publicly received the instruction to remove my number from your automatic dialling system - just do it.
Your link does not work - it says "Bad Request" - I suggest that you sort out your telephone system and your IT Systems that things actually work.
You have publicly received the instruction to remove my number from your automatic dialling system - just do it.
DB
Derek B's update03 Jul 2024, 15:24
Reviewer Update
This is pathetic - completely outrageous that I need to jump through hoops and click on links etc to try and get removed.
Your link does not work - it says "Bad Request" - I suggest that you sort out your telephone system and your IT Systems that things actually work.
You have publicly received the instruction to remove my number from your automatic dialling system - just do it.
Your link does not work - it says "Bad Request" - I suggest that you sort out your telephone system and your IT Systems that things actually work.
You have publicly received the instruction to remove my number from your automatic dialling system - just do it.