1 reviews | Active since Aug 2017
Pathetic support
I have probably spent 5 hours in phone calls trying to change my short term insurance from my wife's name to mine. Eventually it di happen. My debt order banking details changed 3 months ago and again after endless hours on the phone I am still being debted from my old account. Insificient funds...... Um, dhuuu. The account is closed. Pathetic, pathetic, pathetic!!
Thank you for bringing this to our attention.
Please be advised that we have made a number of calls to address your concerns, however have not been able to get a hold of you.
We would like to assist with the issues raised but require more information, please email us on ***.
Regards,
Discovery Insure
Best regards,
Thank you for bringing this to our attention.
Please be advised that we have made a number of calls to address your concerns, however have not been able to get a hold of you.
We would like to assist with the issues raised but require more information, please email us on ***.
Regards,
Discovery Insure
Best regards,
We have received your email, and responded.
Your bank account details have been updated successfully, as per the last debit order run on 16 Aug, please be advised that we are yet to debit the September premium as your debit date is the 1st of every month.
Please double check the sms notification, it maybe from your other Discovery products.
Best regards,
We have received your email, and responded.
Your bank account details have been updated successfully, as per the last debit order run on 16 Aug, please be advised that we are yet to debit the September premium as your debit date is the 1st of every month.
Please double check the sms notification, it maybe from your other Discovery products.
Best regards,