Pathetic service rendered

My tv was damaged by lightning on the 10th November. Logged a call on the morning of the 11th. Call was assigned to Lonwobo Nono. All I can say is this person is just useless. No phone call email nothing. I had to call the call Centre on the 14th to find out what’s going on. Spoke to one the guys from the call Centre who assisted me, repairs asssigned to Sandton Appliances. Another useless provider no feedback provided. When you call the number all they can say is call another number. I just switched insurances thinking that discovery would be better since I have had my medical aid with them for years and never had issues. Guess I thought wrong. The thing that iterates me the most is that I called this Lonwobo on Friday and they assured me tv repair is ready and I should call sandton appliances to find out about the delivery on Friday afternoon. Called and they closed, tried again Saturday and they closed only to find out on Monday that it’s now going in for repairs. Blantent lies. Highly ****ed off with the service received