Pathetic service... LIES, THEFT and NO Customer service.

Pathetic service... LIES, THEFT and NO Customer service.

Made amendments to my policy, was on diamond status for many years, now they drop me to gold and refuse to correct.

This affected all my rewards including cash backs, they have been saying for months they will refund me, however have not. They also lie about the discounts, on diamond status I only got the discount on the service fee and not invoice fee as advertised.

They promised to compensate me for the 100 phone calls I have had to make from October to date, and nothing. They are ***** and never keep to their word.

I cant imagine the trouble one would go through for claims. Been trying to make amendments to my policy since yesterday. No one returns calls, no ownership taken. THE SERVICE at Discovery is PATHETIC. Don't be fooled by what they offer.